CASUAL SALES ASSISTANT - CO. SPACE

 

Fundamental Reason OF THE Work 

We are searching for a December casual to supply high-class client benefit and help amid the active merry time. This contract will commence on 1 November 2023 to 31 January 2024.

 KEY Ranges OF Obligation 

Ensure tall levels of client fulfillment through great deals benefit 

Maintain extraordinary store condition and visual marketing guidelines 

Maintain a completely supplied store 

Ascertain customers’ needs and needs 

Recommend and show things that match customer needs 

Welcome and welcome clients 

Manage point-of-sale forms 

Actively included within the getting of unused shipments 

Keep up to date with item data 

Accurately depict item highlights and benefits 

Follow all companies approaches and methods 

 Abilities AND Individual Properties 

Grade 12 

Computer proficiency 

Higher instruction (Beneficial) 

1 – 2 a long time work encounter ideally in retail environment 

Knowledge of retail hones 

Demonstrated capacity to perform client benefit obligations. 

Leadership abilities 

Must be based in Pretoria

*If no contact is made inside 2 weeks, if you don't mind consider your application unsuccessful.

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Shop Assistant Cashier

 

Job description 

 Job Objectives: 

 

 Performs all operational functions at the store in an efficient, timely and effective manner.  To maintain high  accuracy when scanning items and collecting payments for purchased items, including Club Card rewards.  To ensure  safe handling of money at all times. Clickbox#039; club card and  enroll new club card members  to meet club card participation goals. Communicate discounts to customers so they can positively impact sales and  ensure customers feel good and pay less. To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.  To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.  To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.  To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.  

 

 Knowledge: 

 

 Basic maths calculations 

 Retail/FMCG background and understanding of merchandising and promotions principles 

 Understanding of stock management procedures 

 Knowledge of customer service excellence 

 

 Skills: 

 

 Planning and organising skills 

 Problem-solving skills 

 Strong customer orientation 

 Good communication skills 

 Computer literacy 

 Numeracy skills 

 

 Competencies: 

 Essential:

 

 Relating and networking 

 Following instructions and procedures 

 Delivering Results and Meeting Customer Expectations 

 Desirable: 

 Working with people 

 Persuading and Influencing 

 Planning and Organising 

 Coping with Pressures and Setbacks 

 Minimum requirements 

 Experience: 

 Desirable: experience in a customer facing role within a retail/FMCG store operations environment 

 

 Education: 

 Essential: Grade 12 

 Desirable: Maths 50% and English 50% at Grade 12 level

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Shop Assistant-Cashier

 

Purpose of work: 

 Uses cash registers, correctly processes acceptable payment methods  and resolves customer inquiries. 

 Basic skills required: 

 1. Excellent customer service skills 

 2. Sales based 

 3. Accounting skills 

 4. Time management 

 5. Sufficient computer skills 

 

 Key Performance Areas 

 1. Providing AWESOME customer service to give the customer a WOW experience 

 2. Consider the unique and individual shopping needs of each customer and always put the customer first 

 3. Adhere to all basic customer service standards to ensure  prompt and efficient customer service 

 4. Selling goods and most importantly increasing sales and services at the store 

 5. Prepare for the start of the day and confirm all transactions according to the company's standard operating procedures  

 6. Adherence to all sales and operating standards and schedules 

 7. Use cash registers and accept payments for goods purchased by customers 

 8. Investigation of returned goods and notification of relevant activities to control authorities 

 9. Ensure  all sales locations comply with sales floor standard operating procedures  

 10. Preparation, execution and maintenance of all POS promoted sales campaigns 

 11. Ensures correct pricing and display of merchandise at the store 

 12. Participation in inventory and counting 

 13. Minimize inventory loss 

 14. Minimize costs in the area of ​​responsibility 

 15. Maximize sales in all areas 

 16. Protects the property of the company in the area of ​​responsibility 

 

 Entry requirements 

 1. Matric certificate 

 2. 6 (six) months of retail experience 

 3. Own or reliable transportation is required for shift work  

 

 general 

 1. Perform all other related duties as required by senior management 

 2. Completes all mandatory and advanced training as required 

 3. Strict confidentiality of all information 

 4. Conducts regular evaluations and assessments of personal development  

 5. Take responsibility and accountability for staying current with current SOPs 

 6. Full cooperation in the introduction of  new technology and new methods.

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