Purpose of work:
Uses cash registers, correctly processes acceptable payment methods and resolves customer inquiries.
Basic skills required:
1. Excellent customer service skills
2. Sales based
3. Accounting skills
4. Time management
5. Sufficient computer skills
Key Performance Areas
1. Providing AWESOME customer service to give the customer a WOW experience
2. Consider the unique and individual shopping needs of each customer and always put the customer first
3. Adhere to all basic customer service standards to ensure prompt and efficient customer service
4. Selling goods and most importantly increasing sales and services at the store
5. Prepare for the start of the day and confirm all transactions according to the company's standard operating procedures
6. Adherence to all sales and operating standards and schedules
7. Use cash registers and accept payments for goods purchased by customers
8. Investigation of returned goods and notification of relevant activities to control authorities
9. Ensure all sales locations comply with sales floor standard operating procedures
10. Preparation, execution and maintenance of all POS promoted sales campaigns
11. Ensures correct pricing and display of merchandise at the store
12. Participation in inventory and counting
13. Minimize inventory loss
14. Minimize costs in the area of responsibility
15. Maximize sales in all areas
16. Protects the property of the company in the area of responsibility
Entry requirements
1. Matric certificate
2. 6 (six) months of retail experience
3. Own or reliable transportation is required for shift work
general
1. Perform all other related duties as required by senior management
2. Completes all mandatory and advanced training as required
3. Strict confidentiality of all information
4. Conducts regular evaluations and assessments of personal development
5. Take responsibility and accountability for staying current with current SOPs
6. Full cooperation in the introduction of new technology and new methods.
APPLICATION
0 comments:
Post a Comment