Internship: Junior Developer

 About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Life

Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

Key Purpose

Provide technical support to our user base by analysing the issues reported, provide timeous and appropriate resolution and perform hierarchical escalation of unresolved tickets or complaints.

Areas of responsibility may include but not limited to:

• Acknowledgement of all incoming contact Incidents and Requests in line with agreed SLAs.
• Accurate logging of all incoming contacts in the mandated Service Management Tool.
• Initial Classification and Prioritisation of each Contact against the agreed Severity Matrix and utilizing the correct Contact Categorization.
• Perform initial Analysis, Investigation and Diagnosis of the Incidents / Requests.
• Performing second line resolution of incidents passed on by 1st line support
• Provide support and guidance to 1st line support on escalated queries.
• Liaise with the development team in investigating issues that are not resolved on 2nd line
• Monitor resolution progress, provides updates on contacts when required and escalates if they are urgent or have breached agreed SLA.
• Monitor and manage all group nodes to prevent SLA breaches and ensures all New, In Progress or returned tickets are actioned correctly and within SLA.
• Provide appropriate input to the Knowledge Base.
• Perform afterhours support during billing times on a rotational basis
• Ensure each Contact is logged with a valid reference number and that all communication is managed from within the mandated Service Management tool.
• Acknowledge any Complaint and attempts to provide a resolution and execute hierarchical escalation where necessary to ensure the complaint is resolved.

• Smart Advice tool support
• Desktop support

Education and Experience

Essential:

• Grade 12
• Maths (50%) 0r Maths Literacy (60% )
• Diploma in Information Technology

Advantageous:

• Intermediate proficiency in MS Excel & MS Outlook
• Intermediate proficiency in Java programming

Technical Skills and Knowledge

Knowledge of Long-term Insurance (Advantageous)

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Internship: Insurance Agent

 

Internship: Insurance Agent 

Business Unit:  Discovery Central Services Function:  Administration and Office Support

Date:  11 Sep 2023 Discovery Life – Operations Insurance Agent      

 About DiscoveryDiscovery’s center purpose search out form society healthier and to improve and defend their lives. We research and purchase singular things the one understand and support our center purpose, and whose own principles join accompanying those of Discovery. Our fast-moving and active environment allows smart, self-compelled nation expected their best. As worldwide idea directors, Discovery is passionate about institute so that not only gain economic fame, but to erupt helpful and meaningful change inside our organization. 

About Discovery LifeDiscovery Life is an always increasing fast-moving and vital surroundings that provides creative risk security to individual customers.  This atmosphere develops on client engagement and consumer occurrence in addition to together advantageous connections accompanying our brokers and other shareholders.  

It is main for our agents to determine excellent duty to our within and external customers, with guaranteeing long and tenable connections.

 Key Purpose The profitable candidate will be responsible for handling movements functions inside the customer improve field (claims, call centre and technical credit control).   Areas of blame grant permission involve but not restricted to Answering ingoing  / leaving calls timeously providing delight to Discovery Life policy owners. Responding to ingoing / leaving agreement, correctly, utterly and timeously. Managing all queries through to determination Co-ordination of own presidency Maintaining correct analyses and enumerations of all queries Providing merchandise facts to all Discovery Life customers in line with flags and obligations Ownership and responsibility of all telephonic and composed queries Processing connected to the internet aid quotes Processing service changes/claims admin over advertising periods Ensuring determination to first period queries Adhere to standard operating processes and appropriate tactics to guarantee agreement Responsible for claim payment handleImplement experiment plan / process as necessary to guarantee augmentations to support implausible story is done correctly. Sourcing dossier, fact-finding advertising issuesDealing with announcement disappointments Responsible for refunds, credits and debits of ex-gratia or adhoc process on tactics to make sure fees are explained. Monthly Reporting on work and stats  Personal Attributes and Skills Strongly department dealing with customers-met Strong spoken and composed communication abilities accompanying an capability to influence and control conflict efficiently Analytical and considerate to detail Resourceful question solver Interpersonally agile accompanying superior connection construction abilities Systematic and organised accompanying an talent to plan and prioritise effectively Resilient accompanying an strength to work under time pressure and acclimate to change Flexible in reaction to active hours in accordance with business needs Results and limit-compelledQuick beginner Education and Experience Matric – Essential Diploma/Degree in Administrator or accompanying after second abilityData analytics ability – favorable Intermediate Proficiency accompanying MS Office series (minimum Excel, PowerPoint, Outlook, Word)Not as well 1-old age Administration occurrence from vac work or part time work  – Advantageous A minimum of 6 months Call Centre occurrence inside a economic organization in an ingoing surroundings – Advantageous  Accounting information –  to operate alone and under time pressure, to act diversified simultaneous    tasks and maturities, and to handle changing preference, while upholding individual influence

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ASSISTANT AND TRAINEE MANAGERS RETAIL AND FMCG OPERATIONS

 

Introduction

A well-known tyre retailer is looking to employ an Assistant Manager with minimum 1 year experience in a supervisory role and preferred relevant diploma.  The Assistant Manager is responsible for working with employees to achieve operational goals and standards. The Assistant Manager provides support to the Sales Manager by focusing on the administrative and Human Resources aspects of the management role

AREAS OF RESPONSIBILTY:

• Plan and Organize Resources
• Sells Products/Services & Sales Opportunities
• Build Customer Relations
• Administer Reports/Documents
• Inspect/Test Product & Drive Cars

KNOWLEDGE / EXPERIENCE / SKILLS / BEHAVIOUR REQUIRED:

• Grade 12
• Valid driver’s license
• Additional relevant qualification would be an advantage

• Understand how to operate balancing machines
• Understand how to operate, install, service, repair, calibrate & test alignment machines
• Knowledge of Alignment (interpretation of vehicle behaviour)

• Balancing knowledge
• Fitting and stripping tyres
• Identifying tyre/rim defects
• Product knowledge i.e. various suppliers tyres and rims
• Understanding tyre performance and specifications
• Wheel and tyre accessories i.e. lock nut systems, nitrogen, rim accessories etc
• Admin related functions i.e. cash up, invoicing, receiving cash etc
• Conducting enquiries (i.e. discipline, poor performance)
• Reviewing performance​​​​​​​

SKILLS / BEHAVIOUR REQUIRED:

• Excellent Customer/Service orientation
• Excellent Selling skills
• Handling customers
• High Attention to detail
• Ability to work as part of a team
• Reliable / Responsible

• Ability to use Initiative
• Excellent Telephone skills

• Computer Skills
• Professional presentation of self
• Collaboration focused i.e. building relationships with suppliers and customers

R 35 - R 38 000 Negotiable

Market Related and in line with MIBCO minimum salaries where relevant

 

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BESTMED 2024 INTERNSHIPS

 

Introduction

Bestmed is a non-profit, mutual medical scheme registered with the Council for Medical Schemes. We have been providing healthcare to the lives of South Africans for over 60 years.

 

 

Bestmed strives to be an employer of choice by:

 

• creating a Personally Ours culture where we can all contribute in our unique way to make Bestmed the best employer for our Talent.

• creating an environment that optimises individuals to contribute their best version of themselves.

• promoting a highly engaged workforce in a performance enabling environment where employees are valued and rewarded for their commitment and dedication.

 

Bestmed offers an exceptional benefit programme and competitive packages, including 23 days annual leave and a workday of only 8 hours, including a 30min break. Permanent employees have the options of life cover, disability benefits, funeral cover, pension fund, medical aid and more. Access to development opportunities are plentiful. Office benefits include free parking, free Wi-Fi, landline phone allowance, and free refreshments. Bestmed Heartbeats also have access to fitness facilities and running clubs such as an on-site gym, the Bestmed Athletics Club, Pilates and the Tempo Wellness Programme (T&C apply). Many team interactions, recognition programmes and incentives make your support structure one with lots of fun, laughter and something to strive towards. We celebrate your successes, endurances and life events with you. We constantly strive to innovate for you and by you.

 

If you are willing to lead the way, go the extra mile, do the right thing, be upbeat and play for the team…you may be the perfect candidate to join a journey that is Personally Yours with Bestmed!

 

 

 

We are committed to ensuring that all employees have opportunities for professional development, as well as fair compensation and employee benefits. We are also committed to ensuring a congenial and collegial work environment, where innovation is welcomed and encouraged. As such, we reinforce a culture of zero tolerance towards any forms of inappropriate behaviour, abuse (including abuse of power, privilege or trust), harassment, or exploitation of any kind to safeguard our members, employees and partners. This is our top priority and we take our responsibilities extremely seriously. All employees are required to share in this commitment through our Code of Conduct.

 

Bestmed is an equal opportunity, disability-confident employer and we are committed to achieving the highest standards of diversity, fairness and equality. We conduct the most appropriate pre-employment assessments and verification checks to ensure that high standards are maintained. Should you have a disability and require any additional support, please contact us at [email protected].

 

Bestmed reserves the right to schedule and cancel assessments and interviews. Bestmed also reserves the right not to make a placement.

 

 

Duties & Responsibilities

Provide support and administrative duties to relevant departments.

Desired Experience & Qualification

INTERNSHIP OPPORTUNITIES AND REQUIREMENTS

 

Membership New Business and Underwriting Intern

• Diploma / Degree in Business Administration

 

Client Service Intern

• Diploma / Degree in Business Administration

 

Legal Intern

• LLB

 

IT Project and Analyst Intern

• Diploma/ Degree in IT or Project Management

 

Key Accounts Intern

• Diploma / Degree in Business Administration

 

Direct Sales Consultant Intern X2

• Diploma / Degree in Business Administration

 

Marketing and Sales Analytics Intern

• Diploma / Degree in Marketing OR Equivalent

 

Service Providers Intern

• Diploma / Degree in Business Administration

 

Disease Management Intern

• Diploma / Degree in Administration

Interested?

Thank you for your interest in Bestmed Medical Scheme.

 

Due to the large amount of applications we receive, only shortlisted candidates will be contacted.

 

Should you not be contacted within 3 weeks of the advertisement closing date, please consider your application as unsuccessful.

 

Your CV will however be put onto our database and we will contact you should any suitable vacancies arise in future.

 

We wish you the best of luck.

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Sasol Mining Bursary Opportunities (Applications will be open from 13 September to 4 October 2023)

 

Bursary Opportunities: Sasol Mining Fence-line (Mainstream) Programme

Sasol Mainstream bursaries is a performance-based programme with a work-back / pay-back obligation. This is a comprehensive bursary offered to talented individuals who are planning to study full-time towards an undergraduate in selected Engineering, Science and Technology qualification.

The Sasol Mining Fence-line Bursary Programme aims to attract exceptional young talent to the organization. Bursaries awarded are for full-time studies for a bachelor’s degree (B.Sc. or B.Eng.) at an approved South African University and are offered to South African Citizens only.

Bursaries will exclusively be granted for studies within the following academic disciplines:

Engineering:  

• Electronic Engineering (B.Eng.)
• Electrical Engineering (B.Eng.)
• Industrial Engineering (B.Eng.)
• Mechanical Engineering (B.Eng.)
• Mining Engineering (B.Eng.)

Science:  

• Geology (B.Sc.) – Please be aware that obtaining an Honours degree is mandatory for pursuing this field of study.

Engineering Technology Degree:  

• Mine Surveying (B.Eng. Tech.)

These bursary opportunities are limited to South African citizens (by birth only) from Sasol Mining Fenceline communities, who are / will be pursuing degree studies at a public South African University or University of Technology (for Mine Surveying only).

Eligible applicants are students in either their first or second year of studies in 2024.

 

Fields for Study

Applications may be submitted for degrees (no diplomas) in one of the following fields of study:

Undergraduate Studies (B.Eng. / B.Sc.) (Not a B.Eng. Tech)

1. Electrical Engineering
2. Electronic Engineering
3. Geology
4. Industrial Engineering
5. Mechanical Engineering
6. Mining Engineering

Undergraduate Studies (B. Eng. Tech.) – University of Technology

1. Mine Surveying

 

Application Criteria – Minimum Criteria

Bursaries are available to individuals in either the matriculation phase or those who are in their first year of studies pursuing the relevant qualifications or degrees.

1.  B.Eng. and B.Sc.Eng & Geology

• Level 6:  70 -79% for Mathematics (not Maths Literacy)
• Level 6:  70 -79% for Physical Science
• Level 5:  60 – 69% for English First Additional language or
• Level 5:  60 – 69% for English home language or
• Level 4:  50 – 59% for English Second Additional language

 

2.  B.Eng. Tech. (Mine Surveying) 

• Level 5:  60 – 69% for Mathematics (not Maths Literacy) and
• Level 5:  60 – 69% for Physical Science and
• Level 5:  60 – 69% for English First Additional language or
• Level 5:  60 – 69% for English home language or
• Level 4:  50 – 59% for English Second Additional language

 

The general application criteria for students are outlined as follows:

• Applicants who wish to pursue 1st-year studies must submit their applications with either Grade 11 or Grade 12 results.
• Applicants aiming for 2nd-year studies must submit their applications with Grade 12 results.

Application criteria for current university undergraduate students (Academic first year in 2023 applying for 2nd year in 2024)

• If a student is already studying towards the degree course for which he/she is applying for a bursary, the student must be registered for the degree course over the minimum study period for the degree involved (i.e., 4 years for engineering degree) and/or able to still complete studies in that minimum period. NB. Students who are already on an extended study period or already added a year to the minimum study period (i.e., 5 years for an engineering degree) as well as individuals who are planning to register for an extended degree course, must not apply.
• Applications must be for full time studies towards an academic degree at an accredited and approved South African University. NB. Studies at the University of South Africa (UNISA) will not be considered/allowed.
• No bursaries will be awarded for studies at a University of Technology, except for studies in Mine Surveying.

 

Notes for all applicants

• Applicants must be South African citizens with a valid ID document/card.
• Shortlisted applicants must be willing and able to avail themselves for online psychometric testing as part of the selection process. These assessments will take place before the interview phase.
• A full academic record is required when students apply.
• Proof of permanent home residence (municipality and district) will be required when students apply.
• All bursaries awarded are subject to the condition that the candidate’s end of year results in Grade 12 (if currently in matric) or end of year results at university (if currently studying at university) do not differ substantially from the results presented during the application process. The minimum criteria will still be valid though.
• Sasol reserves the right to withdraw the Sasol bursary offer if the candidate performs substantially weaker academically than the academic results submitted during the application process, if the student will apply or are registered for an extended degree course or due to failed subject are already on an extended study period or when a student intend to register/register for a so called dual/combined/hybrid degree course or a degree course not agreed upon or should the student not permanently reside and matriculated in one of the municipalities indicated below. NB. Students should be discouraged to apply for a bursary, well knowing that they plan to study in a different (although possibly related) degree course.

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Bursary Applications for the 2024 Academic Year for Unemployed Learners

The Mining Qualifications Authority (MQA) is a Sector Education and Training Authority (SETA) for the Mining and Minerals Sector in terms of the Skills Development Act No. 97 of 1998.

The MQA would like to invite learners who are presently in grade 12 or already studying at a public university, university of technology or a TVET college to apply for a MQA bursary for the 2024 academic year of study.

A total of 1000 bursary opportunities will be available for the 2024 academic year.

The bursary will cover tuition fees and allowances for accommodation, books, and meals. 

NB: The bursary is ONLY available to South African citizens. 

The MQA bursary scheme focuses on funding the following qualifications at universities, universities of technology, and TVET Colleges as indicated below.

However, the MQA may allocate 20% of the total bursary allocations for the 2024 academic year for qualifications which are not listed below, which the MQA may deem as qualifications necessary for the mining and minerals sector.

Qualifications funded at universities and universities of technology:

• Metallurgical Engineering
• Jewellery Design and Manufacturing
• Geology
• Mining Engineering
• Mechanical Engineering
• Mine Survey
• Electrical Engineering
• Chemical Engineering
• Environmental Health and Management
• Analytical Chemistry
• Electro-Mechanical Engineering
• Industrial Engineering
• Occupational Health and Safety
• Occupational Hygiene
• Occupational Medicine
• Operations Management
• Quality Management

Qualifications funded at TVET colleges:

• Boilemaker
• Motor Mechanic (Diesel)
• Electrician
• Fitting (including Machinery)
• Instrumentation Mechanic
• Millwright
• Fitter and Turner
• Rigger Ropes Man

Preference will be given to the following aspects in the selection of candidates:

• Historically Disadvantage Individuals (HDI) applicants.
• Financially needy applicants with a combined household income of not more than R600 000 per annum. The household income will be verified by MQA, and misrepresentation of the household income will disqualify the application.
• Female applicants.
• Applicants living in rural communities.
• Applicants who have applied to study at their local tertiary institutions.
• Candidates with a strong academic record.

Application Window

The application period will open from 01 September 2023 and close on 01 October 2023.

Late applications will not be considered.

To qualify for the bursary, the applicant must be unemployed at the time of the application and must remain unemployed for the duration of his/her studies.

Download the Application Form for Unemployed Learners

The completed application form and supporting documents must be submitted to [email protected]

Only applications received at the above e-mail address will be considered.

Please note that communication will be limited to successful applicants only. If you have not received any communication from the MQA by 30 November 2023, then please consider your application as being unsuccessful.

Further information regarding the bursary application process can also be obtained from the following MQA Regional Offices:

Gauteng:

• 7 Anerley Road, Parktown. Tel: 011 547 2600

Eastern Cape:

• King Sabatha Dalindyebo TVET College, R61 Queenstown Road, Cicira Village, Mthatha. Tel: 047 505 1063

Free State:

• Goldfields TVET College, 14107 Ndaki Road, Tosa Campus, Thabong, Tel: 087 095 0266

Mpumalanga:

• Nkangala TVET College, Mpondozamkomo Campus, 1 Moses Kotane Drive, Ferrobank. Tel: 013 696 8120 / 2121

Limpopo:

• Sekhukhune TVET College, CN Phathudi Campus, Stand No. 2659, Praktiseer. Tel: 087 095 0267

North West:

• Old Shopping Complex , 53 Karee Street, Mooinooi. Tel: 014 555 8860

Northern Cape:

• Northern Cape Rural TVET College, Kathu Campus, Hans Coetzee Drive, Kathu. Tel: 053 723 0100

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2024 External Bursary Programme Nedbank

At Nedbank we believe in using our financial expertise to do good by helping bright young leaders to pursue their academic dreams.

The Nedbank External Bursary Programme (bursary) aims to fund academically deserving students who do not have the financial means to study fulltime towards a first undergraduate degree or diploma at a South African public university or university of technology. The aim of the bursary programme is to address South Africa's scarce-skills shortages, with a specific focus on green economy skills.

In short, green economy promotes sustaining and advancing economic, environmental and social well-being. Green-economy skills refer to those areas of study that focus on improving human well-being and social equity, while also significantly reducing environmental risks and ecological scarcities. Green-economy skills include the reducing of carbon emissions and pollution, increasing energy and materials efficiency and enhancing our natural capital.

Criteria for selection

1. We will only consider applications from South African citizens.

2. You must have a proven financial need, as determined by household income.

3. You must have obtained the following minimum academic results:

3.1 An average of 65% in the year that you are applying for the bursary, ie in grade 12 or at university level.

3.2 An average of 65% for the required subjects aligned to the degree you plan to study at university.

4. We will not consider applicants who completed their grade 12 or senior certificate with Mathematics Literacy.

5. You must have obtained admission to a South African public university or university of technology for the undergraduate qualification you plan to study.

Supporting documents required for your application

1. A certified copy of your South African identity card/document.

2. Your most recent academic transcript, ie:

2.1 Grade 11 final results, as well as your mid-year results if you are currently in grade 12.

2.2 Grade 12 final results as well as your mid-year results if you are currently in your first year at university.

2.3 Your last academic year results as well as your current mid-year results if you are currently in your second or third year at university.

3. The financial checks affidavit must be signed by:

3.1 your parent(s) or guardian(s);

3.2 you, the bursary applicant.

Download the affidavit here, completed it, make sure it is signed by all the parties above and add it to your application.

The screening process

1. We will only consider bursary applications submitted online via the link we have provided.

2. Incomplete bursary applications will be rejected.

3. Bursary applications will be screened and shortlisted according to the qualifying criteria listed as mentioned above.

Required supporting documents for shortlisted applicants

Parents, legal guardians and all income-earning members of a shortlisted applicant's household must provide the following: 

1. Written consent that they understand that personal information will be requested and given to third parties who will assist the Nedbank Educational Trust with verifying income.

2. Completed income and expenditure statement for the applicant's combined household income.

3. Certified copies of the following documents in a single batch, within seven working days of the application:

3.1 Identity document(s).

3.2 Most recent payslip(s), letter(s) of employment, not older than three months, of each parent or guardian.

3.3 Proof of income, home loan account statement, and city/town council rates and taxes statement (not older than three months), if parents or guardians are informal traders or hawkers.

3.4 IRP5, IT3 and IT12 forms for the past two years, if parents or guardians are earning commission only.

3.5. An official pension slip or bank statement (not older than three months), if parents or guardians receive income in the form of pension/grant/maintenance/rent/interest from investments.

3.6. Past three months' bank statements.

Shortlisted applicants will be required to undergo psychometric and other assessments and attend a virtual interview.

When the screening process is completed, the application forms and screening results will be presented to the Nedbank Educational Trust for review. Bursaries will be awarded at the sole discretion of the Trust.

All applicants will receive feedback about the outcome of their applications when the recruitment process is completed.

 

For assistance, contact the Nedbank Bursary Team:

[email protected].

 

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