SENIOR MAINTENANCE ASSISTANT

 

Changeless Post

The SAMRC Offices Administration Division requires a gifted encounter Upkeep Right hand who will be dependable for the support of the building and grounds.

Duties
The Senior Support Right hand will work closely with the Offices Jacks of all trades to preserve the buildings and grounds.
The Senior Upkeep Collaborator will be dependable for prioritizing and organizing claim work to preserve inner and outside building foundation on a day by day premise.
Help with resource exchanges and any other offices administration administrations as asked by the Offices Jack of all trades or Administrator.
Dependable for driving of staff to and from the station.
Follow to wellbeing, security and environment directions and organizational approaches and methods.
Center Necessities
Matric or Identical
Substantial Drivers Permit and Open Driving Allow (PDP)
Least of 3 to 5 years’ significant involvement
Essential electrical, plumbing, carpentry and discuss conditioning encounter
Capacity to prioritize and oversee time successfully.
Must be able to work unsupervised/without coordinate supervision.
Tall level of interpersonal abilities and capacity to successfully communicate.
Must have the capacity to work in a group environment.
Included Advantage
Past involvement working and keep up tremendous grounds and buildings.
Terms & Conditions: The SAMRC holds the correct not to form an arrangement. In understanding with the SAMRC’s Work Value Arrange, inclination will be given to appropriately qualified candidates from the assigned bunches. For this reason, we require race, sexual orientation and disability status to be indicated. Impaired people are encouraged to apply. By submitting your application, SAMRC concludes that you just are a competent individual to assent which you're giving assent to the SAMRC to handle and further process all individual data contained within the application in understanding with the Security of Individual Data Act, Act No 4 of 2013 (as revised. The SAMRC does its best to supply the foremost exact data; in any case, in case there's anything off-base and hazy candidates are energized to contact the HR Enlistment Office at 021-938 0648 some time recently the closing date.

A salary within the locale of R117 396 per annum, cost-to-company.

Closing date: 01 October 2023

It would be ideal if you Cite THE REFERENCE NUMBER (R635A) IN ALL COMMUNICATIONS. If it's not too much trouble BE Exhorted THAT YOUR Accommodation WILL NOT BE CONSIDERED Ought to YOUR APPLICATION NOT BE Went with BY The Desired Data AND DOCUMENTATION.

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Test Engineer

 

Approximately the work

Work Outline: We are trying to find a talented and experienced Salesforce Quality Build with skill in Provar mechanization to join our group. As a Salesforce Quality Design, you may play a essential part in guaranteeing the quality and unwavering quality of our Salesforce applications through successful testing, mechanization, and nonstop change endeavors.

Key Obligations:

Test Arranging: Collaborate with partners to characterize test targets, scope, and procedure for Salesforce ventures. Create comprehensive test plans, test cases, and test information. Test Robotization: Utilize Provar, a Salesforce test computerization apparatus, to create and keep up robotized test scripts for Salesforce applications. Mechanize relapse, useful, and integration tests. Test Execution: Execute computerized test scripts and manual tests to assess Salesforce applications for usefulness, execution, and security. Distinguish and report surrenders, and work closely with designers for timely resolution.

Relapse Testing: Perform customary relapse testing to guarantee that modern upgrades or upgrades don't antagonistically influence existing Salesforce functionality.5. Documentation: Keep up point by point documentation of test cases, test comes about, and testing methods. Overhaul and grow test scripts and test information as fundamental. Quality Confirmation: Guarantee that Salesforce applications meet quality measures, compliance necessities, and follow to industry best hones. Ceaseless Enhancement: Remain upgraded with Salesforce upgrades, Provar highlights, and testing techniques. Recommend and execute prepare changes to improve testing productivity and adequacy. Collaboration: Collaborate closely with Salesforce designers, trade analysts, and venture directors to guarantee a clear understanding of prerequisites and extend objectives. Execution Testing: Conduct execution testing to assess framework adaptability, reaction times, and asset utilization.

Qualifications:
Demonstrated encounter as a Salesforces Quality Design with a center on Provar mechanization
Salesforce chairman or designer certification may be a additionally
In-depth information of salesforce CRM, arrangement, customization and integrative.
Capability in Provar test mechanization devices or comparative salesforce testing mechanization devices

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Internship: Junior Developer

 About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Life

Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

Key Purpose

Provide technical support to our user base by analysing the issues reported, provide timeous and appropriate resolution and perform hierarchical escalation of unresolved tickets or complaints.

Areas of responsibility may include but not limited to:

• Acknowledgement of all incoming contact Incidents and Requests in line with agreed SLAs.
• Accurate logging of all incoming contacts in the mandated Service Management Tool.
• Initial Classification and Prioritisation of each Contact against the agreed Severity Matrix and utilizing the correct Contact Categorization.
• Perform initial Analysis, Investigation and Diagnosis of the Incidents / Requests.
• Performing second line resolution of incidents passed on by 1st line support
• Provide support and guidance to 1st line support on escalated queries.
• Liaise with the development team in investigating issues that are not resolved on 2nd line
• Monitor resolution progress, provides updates on contacts when required and escalates if they are urgent or have breached agreed SLA.
• Monitor and manage all group nodes to prevent SLA breaches and ensures all New, In Progress or returned tickets are actioned correctly and within SLA.
• Provide appropriate input to the Knowledge Base.
• Perform afterhours support during billing times on a rotational basis
• Ensure each Contact is logged with a valid reference number and that all communication is managed from within the mandated Service Management tool.
• Acknowledge any Complaint and attempts to provide a resolution and execute hierarchical escalation where necessary to ensure the complaint is resolved.

• Smart Advice tool support
• Desktop support

Education and Experience

Essential:

• Grade 12
• Maths (50%) 0r Maths Literacy (60% )
• Diploma in Information Technology

Advantageous:

• Intermediate proficiency in MS Excel & MS Outlook
• Intermediate proficiency in Java programming

Technical Skills and Knowledge

Knowledge of Long-term Insurance (Advantageous)

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Internship: Insurance Agent

 

Internship: Insurance Agent 

Business Unit:  Discovery Central Services Function:  Administration and Office Support

Date:  11 Sep 2023 Discovery Life – Operations Insurance Agent      

 About DiscoveryDiscovery’s center purpose search out form society healthier and to improve and defend their lives. We research and purchase singular things the one understand and support our center purpose, and whose own principles join accompanying those of Discovery. Our fast-moving and active environment allows smart, self-compelled nation expected their best. As worldwide idea directors, Discovery is passionate about institute so that not only gain economic fame, but to erupt helpful and meaningful change inside our organization. 

About Discovery LifeDiscovery Life is an always increasing fast-moving and vital surroundings that provides creative risk security to individual customers.  This atmosphere develops on client engagement and consumer occurrence in addition to together advantageous connections accompanying our brokers and other shareholders.  

It is main for our agents to determine excellent duty to our within and external customers, with guaranteeing long and tenable connections.

 Key Purpose The profitable candidate will be responsible for handling movements functions inside the customer improve field (claims, call centre and technical credit control).   Areas of blame grant permission involve but not restricted to Answering ingoing  / leaving calls timeously providing delight to Discovery Life policy owners. Responding to ingoing / leaving agreement, correctly, utterly and timeously. Managing all queries through to determination Co-ordination of own presidency Maintaining correct analyses and enumerations of all queries Providing merchandise facts to all Discovery Life customers in line with flags and obligations Ownership and responsibility of all telephonic and composed queries Processing connected to the internet aid quotes Processing service changes/claims admin over advertising periods Ensuring determination to first period queries Adhere to standard operating processes and appropriate tactics to guarantee agreement Responsible for claim payment handleImplement experiment plan / process as necessary to guarantee augmentations to support implausible story is done correctly. Sourcing dossier, fact-finding advertising issuesDealing with announcement disappointments Responsible for refunds, credits and debits of ex-gratia or adhoc process on tactics to make sure fees are explained. Monthly Reporting on work and stats  Personal Attributes and Skills Strongly department dealing with customers-met Strong spoken and composed communication abilities accompanying an capability to influence and control conflict efficiently Analytical and considerate to detail Resourceful question solver Interpersonally agile accompanying superior connection construction abilities Systematic and organised accompanying an talent to plan and prioritise effectively Resilient accompanying an strength to work under time pressure and acclimate to change Flexible in reaction to active hours in accordance with business needs Results and limit-compelledQuick beginner Education and Experience Matric – Essential Diploma/Degree in Administrator or accompanying after second abilityData analytics ability – favorable Intermediate Proficiency accompanying MS Office series (minimum Excel, PowerPoint, Outlook, Word)Not as well 1-old age Administration occurrence from vac work or part time work  – Advantageous A minimum of 6 months Call Centre occurrence inside a economic organization in an ingoing surroundings – Advantageous  Accounting information –  to operate alone and under time pressure, to act diversified simultaneous    tasks and maturities, and to handle changing preference, while upholding individual influence

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ASSISTANT AND TRAINEE MANAGERS RETAIL AND FMCG OPERATIONS

 

Introduction

A well-known tyre retailer is looking to employ an Assistant Manager with minimum 1 year experience in a supervisory role and preferred relevant diploma.  The Assistant Manager is responsible for working with employees to achieve operational goals and standards. The Assistant Manager provides support to the Sales Manager by focusing on the administrative and Human Resources aspects of the management role

AREAS OF RESPONSIBILTY:

• Plan and Organize Resources
• Sells Products/Services & Sales Opportunities
• Build Customer Relations
• Administer Reports/Documents
• Inspect/Test Product & Drive Cars

KNOWLEDGE / EXPERIENCE / SKILLS / BEHAVIOUR REQUIRED:

• Grade 12
• Valid driver’s license
• Additional relevant qualification would be an advantage

• Understand how to operate balancing machines
• Understand how to operate, install, service, repair, calibrate & test alignment machines
• Knowledge of Alignment (interpretation of vehicle behaviour)

• Balancing knowledge
• Fitting and stripping tyres
• Identifying tyre/rim defects
• Product knowledge i.e. various suppliers tyres and rims
• Understanding tyre performance and specifications
• Wheel and tyre accessories i.e. lock nut systems, nitrogen, rim accessories etc
• Admin related functions i.e. cash up, invoicing, receiving cash etc
• Conducting enquiries (i.e. discipline, poor performance)
• Reviewing performance​​​​​​​

SKILLS / BEHAVIOUR REQUIRED:

• Excellent Customer/Service orientation
• Excellent Selling skills
• Handling customers
• High Attention to detail
• Ability to work as part of a team
• Reliable / Responsible

• Ability to use Initiative
• Excellent Telephone skills

• Computer Skills
• Professional presentation of self
• Collaboration focused i.e. building relationships with suppliers and customers

R 35 - R 38 000 Negotiable

Market Related and in line with MIBCO minimum salaries where relevant

 

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