Assistant Manager: Technical

 

Introduction

We are looking for a Assistant Manager: Technical in Mpumalanga.

 

This Job Specification indicates only the main duties and responsibilities of the position, and therefore is not intended as an exhaustive list.  We are looking for an individual who will fit into the culture of our company comfortably, and for this position we will look at all potential candidates.

Duties & Responsibilities

Essential Duties and Responsibilities

• Organise/coordinates resources and priorities/ allocates / communicates tasks to achieve desired work output/targets.
• Ensures maintenance contractors and colleagues understand the performance outcomes and standards. Trains/ ensures that users are properly trained to ensure optimal productivity.
• Monitors progress on allocated work and takes timeous corrective action (where necessary).
• Comply with company policies and procedures in the execution of Superior review delegated responsibilities and duties.
• Identifies and reports performance problems and misconduct (user) to the relevant TCC manager.
• Ensures users have access to the required standard.
• Report and non-conformance to the TCC and direct line manager.
• Checks and maintains data feed & recovery from the NATIS system.
• Check and ensure the optimal use of electricity i.r.o IT & maintenance.
• Report any system problems as soon as possible to direct supervisor and TCC Manager.
• Regularly follow up on all RFS’s with relevant service providers & report any non-conformance(s) to LCC Operations manager.
• Investigate any irregular situations where required maintenance may have been necessitated by suspect activity and/or negligence.
• Communicate with the service providers in respect of task finalisation and/or issues arising.
• Liaise with computer service providers/ other contractors i.r.o maintaining operations.
• Ensures that all equipment comply with legal requirements and are maintained in terms of company’s operational procedures.
• Inspect traffic control centre and associated facilities, including buildings and equipment, e.g., control systems, scale, and infrastructure in terms of agreed maintenance guidelines.
• Identify possible areas that will require maintenance or replacement to prevent unexpected equipment failure.
• Ensure all equipment comply with safety/health programme.
• Attend meetings with immediate supervisor as and when required.
• Support overall HR & financial management function.
• Provide second line support to TCC junior technicians and overall management of the TCC technicians daily duties.
• Advise on any possible change of operations due to system defectiveness.
• Attend to system faults as entered the Fault Notification Book
• Complete any administrative task, or any other work assigned from time to time.
• Take responsibility for system training, mentoring, coaching and skills transfer.
• Daily and weekly backups according to system engineers’ specifications
• Ensure all systems (TRAFMAN, VMC, CCTV Monitoring systems) are virus free.
• Configuration of IP addresses on the systems as well as maintaining IP address lists
• Maintenance of the WAN / LAN / Wi-Fi connections

Desired Experience & Qualification

Employment Specification

• Minimum Grade 12 Certificate
• ICT, Computer/Software systems or Electronics or Electrical or Mechanical or Industrial systems
• A+ and N+ Certification (requirement)
• At least five (5) years IT related experience
• Experience in Electrical Fault finding, troubleshooting and remote assistance.
• Valid Unendorsed Code 08 Drivers License
• Certificate of medical fitness.

Required competencies to meet the job outcomes:

• Strong verbal and written communication skills
• Strong self-management skills
• High level of trustworthiness and ethical decision-making
• Highly technical and analytical
• Strong focus on operational excellence and quality management
• Good interpersonal relationship skills
• Ability to analyse problem and strategize for better solutions
• Ability to multitask, prioritize, and manage time efficiently.
• Accurate and precise attention to detail
• Ability to work well with management and staff at all levels
• Goal-orientated and organised team-player

Package & Remuneration

Stipend

General

Closing Date: 4 September 2023

This Job Specification indicates only the main duties and responsibilities of the position and therefore is not intended as an exhaustive list.
We are looking for an individual who will fit into the culture of our company comfortably and for this position we will look at all potential candidates.

The company will consider individuals who may have a disability. Please note that the company’s employment equity objectives will be considered.

By applying for this position, you consent in terms of the Protection of Personal Information Act (PoPI) to your personal information being obtained; utilised and stored by the Company through inter alia, reference checks, credit checks and trace reports.

 

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