Attention All Recent Graduates!
We are currently recruiting 50 graduates for our client.
At the centre of our purpose as the Afrizan Academy is our dedication to affording graduates with employment opportunities.
This particular opportunity is for an Omni Channel Contact centre agent. It is a 6 month contract within a contact centre of one the biggest multimedia companies in Africa.
What are the requirements :
- Recently completed a tertiary qualification
- Fully vaccinated
- No work experience
- Well spoken and articulate
- Confident and eager to gain experience
- Diligent and immediately available
- Comfortable working in a shifted environment - Contact Centre environment (Mon – Sun from 07h00am to 11h00pm)
- Own transport for late shifts
What you will be doing :
- Assisting customers via various forms of communication
(telephonic, email, live chat and social media)
- Ensuring an effortless customer experience
- Ensuring sales and customer retention is enabled and maintained within the Omni Channel context
- Providing information to clients regarding products and services
- Working in a team and providing excellent customer service
What's in it for you :
- 6 months of gainful employment
- Training on various systems
- Valuable experience to enhance your career
- Working with a multimedia conglomerate
To apply please email your CV and all supporting documents including your vaccination certificate to [email protected]
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